Is Intercom down right now?

No, Intercom is up. It responded to our last check 3 minutes ago, averaging 1595 ms over the last 24 hours.

No confirmed outages in the last 90 days. Official Intercom status page ↗

Still not working for you? It's probably on your side. Try these fixes or see if it's down for everyone or just you.

Monitoring Results

Availability

Last 24 hours

100.0%

Outages: 0

Availability

Last 7 days

100.0%

Outages: 0

Availability

Last 30 days

100.0%

Outages: 0

Data from Notifier monitoring Service

Last polling: Fri Oct 23 2026 07:33 UTC

Response time Summary (24h)

min 752 (ms)
avg 1595 (ms)
max 3246 (ms)

Reported Problems

i

Last 24 Hours

No Problem Reported yet

Response time

Red areas indicate no response from the website.

Intercom outage history

Oct 2026 (so far)
100%
0 outages
Sep 2026
100%
0 outages
Aug 2026
100%
0 outages

No confirmed Intercom outages in the last 90 days.

We check Intercom every 5 minutes from our server and count an outage when it fails for at least 10 minutes in a row. Monitoring since March 24, 2026.

Intercom not working? What to try

Website won't load

Try a hard refresh (Ctrl+Shift+R or Cmd+Shift+R), then a private window. If it loads there, clear the site's cookies and cache or disable extensions.

API or dashboard errors

Look at the HTTP status code. A 5xx error is on their side, 429 means you hit a rate limit, and 401 or 403 means a credentials or permissions problem.

Messages or calls failing

If messages won't send or calls drop, update the app and try another network. On a computer, try the web version. If many people report the same thing, wait it out.

Rule out your own connection

  • Check whether other sites load. If nothing loads, the problem is your internet connection.
  • Restart your router or switch from Wi-Fi to mobile data.
  • Turn off any VPN, ad blocker or DNS filter and try again.

Want to test a different site? Use our free website down checker. For incident updates straight from the company, see the official Intercom status page.

Is Intercom working for you? Comments

Having trouble with Intercom? Say what's not working and where you are. It helps others tell if it's just them.

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Intercom status FAQ

Is Intercom down right now?

No. Our last check of Intercom 3 minutes ago found it up and responding. This page updates every 5 minutes.

Why is Intercom not working for me?

If this page shows Intercom as up, the problem is most likely on your side: your browser, app, Wi-Fi, DNS or VPN. Try a private window, another device, or mobile data. If it fails everywhere and other people are reporting problems, it's an outage.

When was the last Intercom outage?

We haven't recorded a confirmed Intercom outage in the last 90 days. We count an outage when Intercom fails our checks for at least 10 minutes in a row.

How do I check Intercom status?

This page checks Intercom every 5 minutes from our server and shows the result, response times and outage history. Intercom also publishes an official status page with incident updates.

Can I get an alert when Intercom goes down?

Yes. Add Intercom (or your own website) as a monitor in Notifier and you'll get an email, SMS or phone call alert the moment it stops responding. The free plan covers 10 monitors. Start monitoring free.