Getting Started with Social Media Threat Monitoring

We’re all celebrities on social media in our own right. Facebook, Twitter, Instagram, Google +, and plenty of other popular online portals connect us in a digital world where we can exercise our social rights to the fullest. In addition, more firms are beginning to re-allocate resources to social media rather than traditional advertising. While there are many advantages to sharing and connecting through social media, there are also some drawbacks.

Social media is rapidly being used by threat actors to harm brands, VIPs, and customers. Because of the anonymity and wide reach of social media, it attracts a wide range of criminal actors, putting businesses in danger.

On social media, the volume of data associated with your company is steadily rising. If you hesitate to respond to these social media dangers, it will harm your company’s brand, profits, legal liability, and intrusion detection. In the digital environment, automated control for reputation, personal, operational, and data breaches allows companies to track. It vastly enhances access to big insights before incidents occur or cause further harm in the physical realm.

Most Prominent Threats

Safety and Physical Vulnerability

Nobody knows just how many social media platforms there may be, but according to recent data by Statistica, there are over 4 billion internet users in 2021. Before an attack, some assailants may be loud on prominent social media sites. However, just as many, if not more, could be active in obscure, anonymous sites, such as those frequented by so-called “incel terrorists,” where aggressive and even hazardous behaviors like cyberbullying, hacktivism, and even terrorism thrive.

Knowing where to search and how to surface serious threats from among the overwhelming noise and discussion in time to prevent an incident is a basic challenge with social media monitoring.

Reputational Damage

Building a positive and trustworthy brand reputation takes time. With a few posts, it can be demolished. Personnel, advocates, promoters, and the company’s official accounts should all be on the lookout for enmity, provocative, and socially violent speech. Negative interactions and experiences can swiftly escalate into public calls for backlash, demonstrations, or lawsuits in today’s contemporary social climate.

Productivity Risk

Organizations must be aware of what is affecting their systems and supply network at all times in today’s 24-hour data flows. Inability to respond to an issue has a financial cost as well as a negative impact on consumer and investor confidence. In most situations, this incident information reaches social media before it reaches any other source of information. Unintended, technological, natural, and health threats that may affect corporate operations must be constantly watched and studied.

Web Threats

Cybercriminals have access to a variety of information on social media that they can utilize in their criminal activities. Posting personal info on the web allows fraudsters to use it in social control and scamming operations. To lure customers and staff into revealing classified data, corrupt individuals create false social media profiles or hijack hashtags. Employees who are dissatisfied with their jobs may purposefully leak private firm information on the internet. Hackers also sell hacked classified material for a profit.

Coping with the Risks

The question now is how to resolve these issues. The answer is simple: try out monitoring and listening software and enjoy it.  What we need is advanced automation learning that can integrate information from a multitude of sites and improve research, discovery, and warning functions over time. This is where the notifier comes into effect.

Mention of your Brand

Success draws enemies; the more successful you are at work, the more enemies you attract; therefore, criminal actors may point out any defect in your work in order to defame you and ruin your company’s name; nevertheless, you need not worry because you will be notified at the first mention of your name by the Notifier. This eliminates the possibility of your negligence since early warning can assist you in dealing with the situation as soon as it emerges.

Keywords 

Users and adversaries may want to use a keyword rather than the brand name; in that case, simply add the keyword to the Notifier to be alerted when those particular words are used.

This might be especially valuable for law enforcement authorities in situations where public safety is at risk. Criminals are also social media users, therefore they may utilize or display any indicators that signal the crime they are about to execute. The event at the Christchurch Mosque, New Zealand in March 2019 is a recent and highly relatable example.

Real-Time Risk Management

It’s critical to keep track of these dangers in real-time. As a result, you should be notified of these breakthroughs in only moments. Failure to respond to an extraneous danger to your company that is discovered on social media can have major financial and reputational consequences. These accidents can also lead to security violations in controlled businesses, which can result in significant financial fines. It’s also likely that your insurance company may look into social media for proof of discovering issues, such as possible negligence or failure to follow the proper duty of care protocol.

Cyber Security

Internet predators are always looking for a way in through a loophole in your security system to destroy your organization’s reputation or the processing mechanism and machinery. To avoid this, you must remain vigilant at all times to ensure that your brand name and image are guarded against these scavengers.

This is also important in the event that an impostor claims to be you, as you will be warned if your name is mentioned, allowing you to avoid fraudulent accounts and phishing using your identity. Notifier comes to the rescue in such situations.

To deal with a cyber-attack situation following steps can be taken

  • Monitor social media networks and send customized social media alerts to the customer based on keywords determined during preliminary scouting.
  • Conduct a secret search to determine channels where threat actors were discussing cyberattack methods, methodologies, and procedures.
  • Daily threat intelligence updates should include predicted attack paths, the estimated number of related actors, and the operation’s progress.
  • Work with the client and counsel to prepare a proactive plan of action for the day of the anticipated attack, which includes real-time threat analysis, social media takedown requests, and onsite client support.

Get Notified when keywords you care about are mentioned on Reddit, Twitter and so much more!

How Notifier helps you become the Hero!