Frequently Asked Questions (FAQ)

Need help about something not listed on this page?

Feel free to reach out to me with the below methods:

  1. Email: [email protected]
  2. Chat with Me on Reddit
  3. PM Me on Reddit
  4. Subscribe to our Subreddit

Didn’t receive a confirmation email?

1. Check your Spam Folder

2. Whitelist our email addresses:

All alert emails are sent from this email address:

[email protected]

All account related and support emails are sent from this email address:

[email protected]

Here is a tutorial on how to do that in some popular email providers:  http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/

3. Double check your username/email

Doublecheck that your email address is correct by looking at your username in the top right hand corner of the tool:

user email pic

4. Still can’t find it?

  1. Add a comment below
  2. Email: [email protected]
  3. Chat with Me on Reddit
  4. PM Me on Reddit
  5. Subscribe to our Subreddit

Boolean Matches Not Working?

Be sure you are using capital letters for the “AND” or “OR.

Example:

Bad:

dogs and cats

Good:

dogs AND cats

How can I Match Whole Words, “Rental Car” and not “Parental Care”?

Add a space before or after your word as needed.

Example:

 Rental Car 

For more info see this post.

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