Frequently Asked Questions (FAQ)

Need help with something not listed on this page?

  • Use our chatbox at the bottom of all pages:

Didn’t receive a confirmation email?

1. Check your Spam Folder

2. Whitelist our email addresses:

All alert emails are sent from this email address:

[email protected]

All account related and support emails are sent from this email address:

[email protected]

Here is a tutorial on how to do that in some popular email providers:  http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/

3. Double check your username/email

Doublecheck that your email address is correct by looking at your username in the top right hand corner of the tool:

user email pic

4. Still can’t find it?

  1. Add a comment below
  2. Email: [email protected]
  3. Chat with Me on Reddit
  4. PM Me on Reddit
  5. Subscribe to our Subreddit

Boolean Matches Not Working?

Be sure you are using capital letters for the “AND” or “OR.

Example:

Bad:

dogs and cats

Good:

dogs AND cats

How can I Match Whole Words only like “Rental Car” and not “Parental Care”?

We now have a whole word matching feature that does exactly this:

Can a human take a look at my Searcher and make sure its setup correctly?

Yes, most definitely. Just check this box when adding or editing your Searcher:

Can I request a new feature be added?

You can sure can! Check our our feature portal here to add one or upvote existing.

How can I include or exclude subreddits from a Reddit Searcher?

See this page.

Do you have any video tutorials?

We are working on more now. You can find some on our YouTube channel.

What should I search for?

We recommend you check out this article: What we Recommend Every Company Search for using Notifier.